Refund Policy

TeaTaze Refund Policy

At TeaTaze, we offer top-quality tea products to our valued customers. We understand that there may be instances where you need to request a refund, which is why our refund policy exists.
Refund Eligibility: Please remember the following requirements to be eligible for a refund:

Proof of Purchase: To process a return, we require your purchase details, such as an "Order number" and "receipt." Refund Process

If you believe you are eligible for a refund, please follow these guidelines:

Connect with Customer Care: Call our customer representatives immediately.

Evaluation and Approval: We will review your request upon confirming your refund claims in line with our policy. If approved, we will send you an RMA number along with instructions for returning the item.

Returning Items: If the product needs to be returned, please pack it carefully and send it to the indicated address.

Refund Processing: Once we receive the returned product, we will ensure its condition before issuing a refund. Once accepted, your refund will be processed using the same payment method.

Contact Us Our objective is to deliver an exceptional tea experience for you. For that, we ensure that only superior quality products and services reach you.
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