Privacy Policy

Welcome to TeaTaze! We have dedicated our Website to ensure that you will not only purchase your favorite teas and tea blends but to also be inspired, informed, educated, and entertained on all matters tea. In order to do this and to make our services available to you and service you best, we need to collect specific information. However, rest assured – your privacy and information is our utmost concern and we will ensure that it will always be respected. Keeping this in mind, we have put together this policy setting out how and when your personal information is collected, used, shared and protected when you visit or make a purchase on our website.

The type of information we collect and the basis for which information is being collected

If you are merely browsing our website or reading our blogs and recipes, you do not have to provide nor do we collect, any personal information save for the same basic information that most websites do.

However, if you wish to avail of our various services or access exclusive content, you are required to sign up by providing us with your name and email address. We encourage you to register, so you can fully enjoy the extensive services that we offer. Additionally your data provided may have to be processed by us for the performance of contract with you, to process an order and related payment and to comply with law and so your personal information will not be shared neither with third parties, nor publicly.

How we collect this information

We collect information indirectly from your browser or device when you visit our site which includes information relating to the type of devices or browsers that are used by you, IP address, time zone and some of the cookies installed on your website.

In addition, when you make a purchase from our website, create an account or use the Form to contact us, we may collect information such as your name, address, email address, billing address, shipping address, contact information and payment details (inclusive of Card numbers and Paypal information)  which are directly provided by you.

How the information collected is used

Our Web site also automatically aggregates data generated from these methods. Such information will be used solely for the purpose of application purposes and data analytics and does not include any personal information of our users. Information you provide to us for making any transactions will be shared with our suppliers and service providers where this is necessary, in order to fulfill the order. This data will not be sold, shared or transferred to any third party unless required by law or we have your express consent.

We may use your email address to send various promotional material or newsletters, which we recommend to avail yourself to, to be informed of the latest news on our end, but you may unsubscribe should you wish to.

Whether the site uses cookies and other tracking technologies

We use Cookies and similar tracking technologies.  A cookie is a small file that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information such as your preferences thereby helping you have the best customer experience. For this purpose we use cookies such as analytical, authentication and user experience cookies. You can choose to have your computer refuse these cookies or warn you each time a cookie is being sent through your browser settings.

How the information is stored and data secure and protected

We maintain high standards in data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, payment transaction information and data stored on our channels and is only accessible by a limited number of persons who are required to keep this information confidential.

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